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Are you an ex-parent?
Let us know now! |
Each year, as the bigger children move on to Primary School, we ask their parents to give us some comments on how they think we've done. We believe you should see ALL our comments, good or bad, so we don't 'edit out' anything.
Now you can see our archive of previous Parents' Comments too!
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July 2009 Comments You can see our response to the comments at the end of the comments My son has so enjoyed his time with you, and as his Mum I have always felt extremely comfortable leaving him in your care. I have always been impressed, and felt safe in the knowledge that he will always receive a cuddle should he need it, plus constant encouragement in achieving new tasks, as well as a disciplined structure to his day, which has really benefitted him. The Alphabet Train is a fantastic nursery. Staff are very approachable, and Amy is very quick to reply to e-mails regarding any queries. Children have the opportunity to participate in a range of activities, as well as meeting visiting pets and animals. Parents are well informed about events, routines, themes, etc. Completely happy, and always amazed at the new and creative activities that you come up with – such energy! The children so obviously have such respect and affection for you all – I don’t know how you do it! Couldn’t think of a better place for him to have been for the past year and a half, and wish he could stay another year. Hard to see what you could do to improve! You are all so motivated, and this rubs off on my son. He has enjoyed the whole experience. The Alphabet Train’s strengths are it’s child focused, motivational, educational and happy environment, and it’s varied, age appropriate curriculum. It reinforces expectations of good manners and polite behaviour. My daughter will miss the warm, friendly environment, where she has made a lot of happy memories. You are all great! I have always been happy in the knowledge that all my children have been cared for in a safe, loving, stimulating and colourful environment. You have always been professional in your day-to-day running of the nursery, but at the same time have cared for the children in a loving manner! You can see our response to the comments at the end of the comments We have felt that with both our sons you have provided the right balance between fun and education. We could not have wished for a better grounding and preparation for school. We think you succeed in every way. You are such a well run nursery. Thank you so much. We’ll miss you lots!
The Alphabet Train has a lovely atmosphere, and all the children seem very happy. My daughter has enjoyed all the themes, especially learning about animals. Our son has been given a lot of care and attention at The Alphabet Train. We have had no regrets whatsoever about his nursery. We’ve loved seeing him flourish, and so happy when we pick him up. The nursery is well thought out and structured, but I would have liked more feedback about his progress. Our son attended The Alphabet Train for 2 years, and has benefitted greatly from the experience. He loved the theme each term, and was particularly captivated by “Space”. He is now ready for, and excited about, going to school. We assume, from the comment about lack of space, that this must refer to our lack of outdoor space, since the hall is really quite large! Although we would love to have an outside area, there really isn’t anywhere to make one. We do go to the Park as often as we can, weather permitting, and, since the opening of the new playground there in 2007, the children have lots of freedom and choice as to how they let off steam with their friends, whilst developing their skills in a safe and supervised area, getting lots of fresh air! Unfortunately, we do not have air conditioning! We are, however, going to trial the use of mobile air conditioning units, to see whether they are capable of cooling the air in such a large area during a heat wave. Because our hall has so many windows, through which the sun shines for most of the day, it does feel like a greenhouse if the weather is hot. Of course, by the same token, this does make the hall very light and airy during the majority of the year, and helps keep us all warm in the Winter. A mixed blessing! As with the lack of an outside area, being upstairs is another thing about which we can do very little! We do appreciate that if parents have younger children in prams or pushchairs, it is very difficult to drop off and collect without it turning into a major operation. To try to help with this problem, we are always willing to help out if a parent sends a message via another parent, or calls on the mobile ‘phone. One of us will then come down to either collect or drop off, or stay with the younger ones while the parent takes their child in themselves. With regard to the comments about more feedback from us about children’s progress and behaviour, we feel concerned. All parents are welcomed and encouraged to discuss any worries or concerns about their child at any time. Likewise, if we have any concerns about a child, or indeed, if we have any behaviour or achievement to celebrate with parents, we do so freely, on a daily basis. Parents are also encouraged to share achievements, by writing in their child’s Tracker book, which is kept in each child’s tray, and by chatting informally with staff. Alternatively, parents are very welcome to discuss their child’s progress with Amy, either after drop-off, or by e-mail, anytime. The website was created for us, and is maintained, by Steven, who does so voluntarily in his spare time. He is generally very efficient, but can sometimes get a little behind if his workload is too great! He will do his best to keep it updated from now on! Thanks to everyone who took the time to comment on The Alphabet Train, and for the lovely things so many of you have said. We all do our best for your children, so it’s nice to be appreciated. Thank you to everyone who has contributed to these comments. We do appreciate them! Now you can see our archive of previous Parents' Comments too! |
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